Privacy Policy

Introduction

We take your privacy seriously. Here we describe what information we store when you visit our website. By visiting our website, you consent to the collection of information as described in this policy. We may update this policy from time to time. The last update was on 25 March 2020.

Information collection

When you visit our website we collect information about you, including your IP address, the pages and even the parts of the pages you visit and we use cookies, unless you restrict the use of cookies.

Use of the information

We use the information we collect to personalise your journey through our website, to analyse how people use our website and to understand if we can improve the information we display. We may store some of this information with providers of analytical tools to help us understand your usage of our website. We will never pass on any individual information we collect about you to anyone else without your consent, unless we are required to do so by law or any official body that we need to adhere to. We are registered with the Information Commissioner’s Office in the UK, under number ZA027827 and are required to comply with all aspects of the Data Protection Act (DPA). For more information, please visit https://ico.org.uk/.

Right to forget and unsubscribing

When we send you emails, you can always opt out from any future communications from us by using the unsubscribe link in the email. Should you want to ensure we delete any personal information we hold on you, you can contact us any time at [email protected].

Cookies usage policy

On our website, we use cookies. Cookies are small data files that we place on your computer to help us provide a better experience for you. To learn more about how they work and how to manage them, please visit http://www.aboutcookies.org/.

Cookies on brightminded.com

Currently we use cookies from the following providers:

Google Analytics:

We currently use the following cookies:

_UTMA – This randomly generated number is used to determine unique visitors to our site – Expires after 2 years.
_UTMB – This randomly generated number works with _utmc to calculate the average length of time users spend on our site – Expires after 30 minutes.
_UTMC – This randomly generated number works with _utmb to calculate when you close your browser – Expires when you close your browser.
_UTMZ – This is a randomly generated number and information about how the site was reached (e.g. direct or via a link, organic search or paid search) – Expires after 6 months.

You can read Google’s privacy policy here: http://www.google.com/analytics/learn/privacy.html.

ActiveCampaign:

We currently use a tracking cookie that is set as soon as a user clicks on a download button on our website or submits details to us via the site. This cookie allows us to identify the user and link them to the information submitted by the user until the user requests us to unsubscribe from all email lists or clears their cookies.

Microsoft Clarity:

Microsoft Clarity sets a few different cookies in your browser to make its tracking work smoothly. Here’s what each one does, in simple terms:• _clck: This cookie remembers a user across visits to the same website. It helps Clarity recognise returning visitors and keep their settings consistent.• _clsk: It groups a visitor’s actions during a single session, like viewing different pages, into one recording. This gives a complete picture of their visit.• CLID: Used to know when someone is using Clarity for the first time across any site that has Clarity installed.• ANONCHK: This checks if a browser ID (MUID) is passed to another Microsoft cookie used for ads. For Clarity, this always returns a “no.”• MR: It tells Microsoft whether to refresh the MUID cookie, which is used for analytics and advertising.• MUID: This cookie assigns a unique ID to a browser and is shared across Microsoft sites. It’s used for measuring performance, analytics, and ad tracking.• SM: Helps keep the MUID consistent across different Microsoft domains.

For more information about Clarity, please visit https://clarity.microsoft.com/

Concerns

Should you have any concerns about the information we may hold about you, you can contact us at [email protected]. We will treat any concerns seriously.

Complaints

If you have concerns about how we have handled your personal information, please contact us in the first instance by emailing [email protected] .

We will acknowledge your complaint within five working days and aim to provide a full response within 30 calendar days.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. Further information can be found at the ICO website.