And you? | New team member
We currently have the following vacancy:
Join BrightMinded as a Solution Manager
Location: London/Brighton, UK
BrightMinded is an experienced software development company, specialising in bespoke digital solutions, including membership platforms, ecommerce sites, and applications of AI. We follow a strategic and innovative approach to deliver projects to a wide range of businesses, charities, and institutions, and have built a reputation for excellence and long-term client success.
We are looking for a dynamic Solution Manager to lead our offerings for membership organisations and community platforms. In this role, you will be at the forefront of client engagement, product management, and strategic marketing, ensuring our solutions meet and exceed client expectations.
About the role
As a Solution Manager you will be the champion and brand ambassador of our offering for the membership space. You will be a part of a cross-functional team, working closely with the marketing and sales departments as well as the development team. You will play a key role, engaging closely with clients to identify pain points and devise innovative solutions to create and elevate their membership platform. This role will largely involve proactive networking within our target market and collaboration with our internal team to translate client requirements into actionable development plans, while devising our marketing strategy.
Key responsibilities
Continuous discovery:
- Building strong relationships with clients through regular meetings
- Engaging with key decision-makers and influencers in the membership sector, including at networking events.
- Analysing and staying on top of the competitive landscape.
- Gathering and analysing client feedback to improve our services.
Marketing and sales:
- Representing BrightMinded by speaking and exhibiting at conferences.
- Liaising with the marketing and sales teams on strategy, activities, and tactics.
- Taking responsibility for the relevant content areas on our website.
- Creating and maintaining all other relevant marketing materials.
- Generating reviews on platforms like Clutch.
- Generating relevant content for proposal decks.
Product management:
- Chairing and driving the product board and reporting on product performance.
- Identifying product growth opportunities
- Establishing best practices.
Client and development support:
- Responding to questions from clients, developers and testQA.
- Providing training for clients.
- Recommending suitable components and estimate development efforts.
- Translating requirements into development specs.
What we’re looking for
Must-haves:
- Energetic, able to keep many balls in the air simultaneously.
- Strong communication and analytical skills to identify real pain points and real solutions for our clients, by understanding what our clients want to gain from our services.
- Creativity in finding solutions and thinking outside the box to outmanoeuvre our competition.
- Demonstrate an ambition for creating a reputation of being an expert in the membership sector, and being a driver for success at BrightMinded.
- Have a base level understanding of digital software, including integrations, components, architecture, data model, and AI.
Nice-to-have:
- Experience working in the membership sector, and an understanding of the clients we deal with.
- Experience working in product management.
- Experience working with software engineers to help create and develop solutions.
What’s in it for you
- A competitive salary, plus bonus based on revenue target for membership organisations.
- Opportunities for professional growth and development.
- Flexible working hours.
- The opportunity to work in a small team of experienced and collaborative professionals.
BrightMinded runs a hybrid working model, offering flexibility and support to work from home or the office. We are committed to creating a diverse environment. All qualified applicants will be considered for the role regardless of race, religion, gender identity or any other applicable characteristics.
Ready to join us? Please get in touch with a cover letter and cv to become a key player in driving success at BrightMinded!
